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Fluxx has proven to be a valuable solution for organizations in managing funds and connecting with funders. Users have praised Fluxx for …
Overview
What is Fluxx Grantmaker?
Fluxx in San Francisco offers Grantmaker, this being their grant management platform for funders, providing clear data exploration tools and customizable dashboard, dynamic workflow with audit trail, and many collaboration and sharing tools.
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What is Fluxx Grantmaker?
Fluxx in San Francisco offers Grantmaker, this being their grant management platform for funders, providing clear data exploration tools and customizable dashboard, dynamic workflow with audit trail, and many collaboration and sharing tools.
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What is Fluxx Grantmaker?
Fluxx Grantmaker Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Fluxx has proven to be a valuable solution for organizations in managing funds and connecting with funders. Users have praised Fluxx for its reliability and ease of use, especially after completing the necessary training. The software has provided accurate data, enabling organizations like the Lenfest Institute for Journalism to improve their operations and effectively achieve their mission. Fluxx has also enhanced customer service by offering better access to grant documents for subrecipients. However, some users have expressed ongoing concerns about the search capabilities of Fluxx and the lack of customer support. Overall, users have found Fluxx particularly useful for remote work, as it helps keep the grantmaking process flowing smoothly. By implementing Fluxx, organizations are able to streamline operations, automate manual processes, and consolidate grant-making across different entities. The platform serves as a central repository for grant-related documents and offers multi-currency support for reporting purposes. It has proven beneficial for program management and meeting the needs of users and teams. While some users faced challenges during the initial implementation and training process, Fluxx has ultimately facilitated collaborative grantmaking processes by allowing team members to provide feedback at their own pace. Moreover, Fluxx has changed the working style of organizations by enabling remote work and providing real-time access to information. It has improved the tracking of grant information and deadlines, providing stakeholders with real-time updates. The ease of navigation and multi-grant management are key benefits when using Fluxx to manage grants. Additionally, Fluxx has been instrumental in supporting the implementation of re-granting programs and facilitating the learning process for users. The well-designed web and app interfaces of Fluxx have been highly valued by staff members as they make it easy to access and manage grants from anywhere. The software simplifies the regulatory work of grantmaking by streamlining processes and centralizing data. Despite requiring significant effort during implementation, including data migration, testing, validation, and training, Fluxx has proven to be a good decision for foundations. Grantees have praised Fluxx for its user-friendly interface and grants process, making it their preferred platform over others they have used. This has led to a fast rate of adoption among foundations, as Fluxx understands the unique needs and workflows of grantmakers. Specific use cases include the Jessie Ball duPont Fund, which relies on Fluxx as its primary business software solution for managing grant records, communication with grantees, task and project management, CRM, and knowledge management. Freelance grant writers also benefit from Fluxx as it allows them to track grant deadlines, awards, and goals, providing a centralized platform for networking and accessing necessary information. Fluxx is widely used by a variety of non-profit organizations as a grant-making portal, facilitating easy application and submission of proposals and reports. It has become a trusted tool for grantmakers to navigate local grants and manage funding for education programs, making it simple to track, manage, and submit necessary grants.
Overall, Fluxx has demonstrated its value in various use cases within the grantmaking space. Users have highlighted its reliability, ease of use after training, and ability to provide accurate data. The software has proven effective in streamlining operations, automating manual processes, and consolidating grant-making across entities. It serves as a central repository for grant-related documents and offers multi-currency support for reporting purposes. Fluxx has improved program management, facilitated collaborative grantmaking processes, and allowed for remote work with real-time access to information. While some users have expressed concerns about search capabilities and customer support, the positive feedback regarding user-friendly interfaces, grants process, and preference over other platforms showcases Fluxx's value to both grantees and foundations alike.
User-Friendly Platform: Fluxx Grantmaker is praised by many users for its user-friendly platform that makes it easy to find funds and manage grant records. Several reviewers have mentioned that the system is intuitive and easy to navigate, even for staff members who are not tech-savvy. Additionally, some users appreciate the ability to customize different dashboards for different staff members and programs.
High Degree of Customization: Many reviewers have highlighted the high degree of customization offered by Fluxx Grantmaker. They mention that the system allows organizations to tailor it to their specific needs, with options to connect to third-party platforms through APIs and extensive customization of reporting, workflow, and data access. This flexibility empowers organizations to build and implement grant processes that align with their values and desired relationships with grantees and applicants.
Strong Customer Service and Support: The customer service and support provided by Fluxx Grantmaker have been positively mentioned by several users. They appreciate the strong customer service team's commitment in understanding each user's specific software instance. Some reviewers also value the company's leadership coming from the nonprofit sector as they understand the needs of their users. Additionally, users mention positive experiences with training programs, dedicated staff support, quick response times through a ticket system, regular updates included in monthly fees, learning opportunities at no additional cost except for conferences organized by Fluxx, and a collaborative user base eager to share best practices.
Complex and difficult to use: Many users have found Fluxx to be complex and difficult to navigate, particularly for those who are not tech-savvy. The user interface is confusing with non-intuitive fields and forms, making it challenging for grantees and staff to use effectively.
Expensive customization options: Some organizations find it difficult to afford Fluxx due to the expensive customization options. While the platform offers extensive customization features, the cost associated with them can be prohibitive, especially for smaller grant-makers.
Limited training seats and inadequate support: Users have expressed frustration over limited training seats provided with the implementation package, as well as the high cost of additional seats. Additionally, some reviewers have mentioned that the trainings did not always meet their organization's needs. The lack of search options and convoluted filters also make it difficult for new users to find what they need. Furthermore, setting up reports in Fluxx is overly complicated, and customer service can be slow to respond with bug reports often unresolved.
Users have made several recommendations for Fluxx Grantmaker based on their experiences. The three most common recommendations are as follows:
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Users find Fluxx Grantmaker helpful in streamlining and improving the grantmaking process. They appreciate the collaborative features that allow multiple stakeholders to work together efficiently.
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Many users recommend using Fluxx Grantmaker for daily tasks related to grant management. It is seen as a reliable tool for keeping track of deadlines, managing workflows, and organizing important documents.
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Users suggest that Fluxx Grantmaker is particularly beneficial for startup non-profit organizations. Its user-friendly interface and comprehensive features make it an ideal choice for managing multiple grants simultaneously.
Overall, users have expressed positive feedback about Fluxx Grantmaker's ability to enhance collaboration, efficiency, and daily task management in grantmaking processes.
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Reviews
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December 09, 2018
Grantmaking meets Knowledge Management
Grantmaker is the primary business software solution for the Jessie Ball duPont Fund. It is used organization-wide by all employees, though usage differs by job function. This also functions as the main communication conduit for our grantees throughout the grantmaking process using the web portal and a variety of generated and automated communication (emails, e-letters, mailed letters, etc.).
The business problems it solves for the fund include: repository of all grant records, communication and working tool for our grantees, task and project management for staff, CRM for our contacts, knowledge management, paperless process and more.
The business problems it solves for the fund include: repository of all grant records, communication and working tool for our grantees, task and project management for staff, CRM for our contacts, knowledge management, paperless process and more.
- Highly configurable for different use cases and easy to customize.
- Instant insight into different job functions can be provided through the unique, customized filtered cards and dashboards for each user.
- Frequent updates of new features that add more value to the product over time and create more efficiencies for staff and grantees.
- Collaborative user base that is eager and willing to share best practices with lots of support from the vendor.
- Friendly staff that is genuinely interested in the funding and nonprofit sectors and how they can make it easier for us to have the community impact we are all trying to achieve.
- Support can be slow to respond to some submitted issues and Tier 1 support staff could be better at getting concrete answers about bugs or issues in the software.
- With monthly releases, most of which have new features, the Q&A is sometimes not as good as it should be. Seems to be too much reliance on clients finding the issues and reporting them instead of Fluxx staff working to find those issues before release.
- Some functions require Windows to configure, like the plugins to build documents and excel reports.
- Coding knowledge is required for some advanced configuration.
- We have significantly cut down staff time wasted on repetitive mundane tasks that can be automated. Now staff has more time to focus on the intellectual work that has impact on the communities we serve as a funding partner.
- Dramatic decrease in paper. We have eliminated our file room and all grant documentation, including historical records, are at the staffs fingertips.
- Better communication with our grantees and a clearer process for them to follow when requesting funding.
- Standardized reporting and applications for all grant types with the ability to customize these on the fly during the grants process.
- The cornerstone of our knowledge management strategy, everything else emanates from this software solution.
Not included above because it is not in the system is Salesforce Foundation Connect.
Again, I am always hesitant with this type of question. We selected grant maker because it offered the best fit for our organization's working style and culture. There is also a personal level of service that Fluxx offers that differed from other vendors (Smart Simple is similar in this way too). At the time we made the selection, one of the main influencers was the number of large foundations adopting the platform. As they invested in features, those features rolled out to the rest of the clients. This offered us access to functionality we would not have been able to afford otherwise. We moved from another vendor whose platform allowed for customization as well, but if they built it for one client, you still had to pay for it and pay ongoing yearly fees. So, the SAAS model adopted by Fluxx appealed to us. This has paid dividends as features have been developed. For example, one large foundation added the capability to track program-related investments alongside normal grantmaking activities within Fluxx. This is not functionality we could have paid to develop, but we have program-related investments that we wanted to track alongside grants and that feature was available to us because the development was paid for by that funder. That said, most of the above vendors have compelling products (as well as others), so be sure you look at your options and talk to users (other than the ones they provide you in the reference list) and check the Idealware guides.
Again, I am always hesitant with this type of question. We selected grant maker because it offered the best fit for our organization's working style and culture. There is also a personal level of service that Fluxx offers that differed from other vendors (Smart Simple is similar in this way too). At the time we made the selection, one of the main influencers was the number of large foundations adopting the platform. As they invested in features, those features rolled out to the rest of the clients. This offered us access to functionality we would not have been able to afford otherwise. We moved from another vendor whose platform allowed for customization as well, but if they built it for one client, you still had to pay for it and pay ongoing yearly fees. So, the SAAS model adopted by Fluxx appealed to us. This has paid dividends as features have been developed. For example, one large foundation added the capability to track program-related investments alongside normal grantmaking activities within Fluxx. This is not functionality we could have paid to develop, but we have program-related investments that we wanted to track alongside grants and that feature was available to us because the development was paid for by that funder. That said, most of the above vendors have compelling products (as well as others), so be sure you look at your options and talk to users (other than the ones they provide you in the reference list) and check the Idealware guides.